Author Archives: Ebenezer Nkum

Customer Service Skills: A Tool to Keep a Competitive market

customer service

For as long as customers are the key stakeholders in every market, they need to be treated well and be kept happy.  Today’s customers know what they are after and have the resources to research it, and know they can take their business to one of your competitors in a click of a button if your organization cannot provide what ...

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Nestlé Celebrates Women’s Day

For many years, the world of business has been facing one of the biggest challenges regarding diversity and inclusiveness. According to Grant Thornton, one of the world’s largest consulting firms in their Report “Women in Business: Turning promise into practice”, the level of women in senior roles has risen just 3% in the past 5 years, standing at 24%. The ...

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Special Prosecutor Collaborates with Anas

Anas Aremeyaw

Ghana’s 61 years on, the fight against corruption is gradually being tackled and it looks very interesting giving hope to the hopeless. Following a report made by Anas Aremeyaw Anas during a 20 minutes interview aired on Aljazeera, Anas revealed he intends to collaborate with Martin Amidu, the special prosecutor in the yearn to fight corruption in Ghana. This seems ...

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Vodafone Enhances Benefits of High Value Customers

Vodafone Ghana and Zenith Bank have entered into a mutually-beneficial partnership to bring unmatched benefits to their customers. The collaboration is to harness significant synergies from both institutions – with Vodafone offering its exclusive Vodafone Black proposition with all its amazing benefits to Zenith Bank’s high-end platinum customers. Vodafone’s customers will also have access to several financial products and services ...

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MTN IMPROVES CUSTOMER CARE SERVICE

mtn banking licence

The Chief Executive Officer of MTN Ghana, Modupe Kadiri has said huge capital investments need to be made to satisfy customer’s high level of selectivity and sophistication. This was publicly said at a consortium of 9 banks which was arranged by Ecobank GH and Ecobank Capital to boost capital expenditure ( CapEx) and enable a delivery of a bold new ...

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Obuasi Mine To Be Reestablished- Anglo Gold Ashanti

Obuasi Mine

After the suspension of Anglo Gold Ashanti at the Obuasi mine since 2014, the mining giant has alerted operations would soon begin after reaching an agreement with the government to reestablish the Goldmine. The mine was suspended as a result of a drastic fall in gold prices and the great loss led to the retrenchment, leading to the mine in ...

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Client Claims Payments To be Improved-Insurance Industry

Claims

The Insurance Industry runs a week-long campaign aimed at educating the public on the importance of risk management in life. In the Industry’s quest to publish claims paid to clients on an annual basis, a project is being run on twenty-one radio stations across the country between February 19 and 24, 2018 to boost consumer confidence in insurance and ultimately ...

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Leakages and Slippages at the ports

leakages and slippages

Following a report made by the Nominee for the office of the special prosecutor Martin Amidu, leakages and slippage are prevalent in our public institutions especially the ports. In Government’s quest to make the country corruption free, the Nominee for the office of the special prosecutor, Martin Amidu said ‘’I want to be able to set up a credible institution ...

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Tax Invaders Cautioned

Invaders Of Tax Cautioned The Ghana Revenue Authority (GRA) has entreated all income earning members of the public to make sure that registration with the tax authority is done and their taxes paid accordingly. The commissioner General of GRA, Emmanuel Kofi Nti appealed to all income earners during the 2017 awards ceremony which was aimed at recognizing outstanding tax contributors ...

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